Live from PayPal
Real sandbox disputes
Opened by hand on real sandbox payments. Status, deadline and the actions PayPal allows are read live, and the decision and firewall run on that state. Nothing is sent from this page.
The sandbox gives a seller no records of its own, so each dispute is scored on the synthetic records of the matching demo case, from recorded model answers. The buyer's real messages are not read here, because that would need a live model call.
Item not received, $10.00
PP-R-FCU-10197630- Status at PayPal
- waiting for buyer response, inquiry stage
- PayPal allows now
- accept, message the buyer, escalate (PayPal simulator)
- Seller must answer by
- no deadline right now
- Buyer messages
- 1 on file, not read on this page
- Scored on
- synthetic records from Hero 1: INR, strong evidence: rubric 85 of 100
Rebuttal would wait. The buyer's turn: the seller has answered and PayPal is waiting for the buyer.
Item not received, $10.00
PP-R-HQO-10196189- Status at PayPal
- waiting for seller response, chargeback stage
- PayPal allows now
- accept, send evidence
- Seller must answer by
- 2026-11-14 04:59 UTC
- Buyer messages
- 1 on file, not read on this page
- Scored on
- synthetic records from Hero 1: INR, strong evidence: rubric 85 of 100
Rebuttal would: Send the evidence packet
Not considered, because PayPal does not allow it now: offer.
✓Allowed by the firewallAll ten rules pass
Read from PayPal at 21:28 UTC, refreshed at most once a minute.